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Merchants stories

LegitScript unveils automated KYB checks to boost onboarding
Fintech

LegitScript unveils automated KYB checks to boost onboarding

LegitScript has launched automated Global Business Identity Check and U.S. TIN Verification to speed and improve merchant onboarding worldwide.

By Catherine Knowles • 3 min read • Thu, 28th Aug 2025
Chargebacks911 report reveals USD $170 billion hit from fraud
Marketing Technologies

Chargebacks911 report reveals USD $170 billion hit from fraud

Chargebacks911 reveals merchants lose over USD $170 billion annually to chargeback fraud, driven by consumer convenience and rising dispute misuse in digital payments.

By Shannon Williams • 3 min read • Wed, 16th Jul 2025
Ecommpay adds Visa Instalments to streamline high value payments
Customer Experience

Ecommpay adds Visa Instalments to streamline high value payments

Ecommpay integrates Visa Instalments, letting merchants offer customers fixed payment options on high-value purchases via familiar Visa credit cards.

By Sean Mitchell • 3 min read • Wed, 25th Jun 2025
Paynt acquires E-xact to boost North American payment growth
Crypto

Paynt acquires E-xact to boost North American payment growth

Paynt acquires Canadian payments firm E-xact to boost North American growth, targeting a further US acquisition by late 2025.

By Catherine Knowles • 3 min read • Fri, 13th Jun 2025
Trek enhances BOPIS with Gr4vy for seamless shopping
Crypto

Trek enhances BOPIS with Gr4vy for seamless shopping

Trek has teamed up with Gr4vy to enhance its Buy-Online-Pickup-In-Store service, improving payment processing and real-time inventory for customers.

By Catherine Knowles • 3 min read • Fri, 28th Mar 2025
Ecommpay shortlisted for four Retail Systems Awards 2023
Fintech

Ecommpay shortlisted for four Retail Systems Awards 2023

Ecommpay has been named a finalist in four categories at the Retail Systems Awards, recognising its innovations in payment solutions and fraud prevention.

By Kaleah Salmon • 2 min read • Fri, 28th Mar 2025
Airwallex partners with Discover to expand payment options
Network Infrastructure

Airwallex partners with Discover to expand payment options

Airwallex has partnered with Discover Global Network to enhance payment options for merchants in key regions, boosting flexibility and reducing cart abandonment.

By Catherine Knowles • 2 min read • Thu, 20th Mar 2025
Loop & Global-e partner to simplify global returns
Customer Experience

Loop & Global-e partner to simplify global returns

Loop has teamed up with Global-e to streamline cross-border returns for Shopify brands, aiming to boost international operations and enhance customer trust.

By Catherine Knowles • 3 min read • Thu, 13th Feb 2025
Searchspring reports 55% surge in 2024 Black Friday sales
Data Analytics

Searchspring reports 55% surge in 2024 Black Friday sales

Searchspring reports a staggering 11 billion search requests processed in November, with 1.75 million per minute on Black Friday, marking a 55% rise year-on-year.

By Kaleah Salmon • 3 min read • Mon, 30th Dec 2024
Yuno introduces Mastercard's Click to Pay for clients
Customer Experience

Yuno introduces Mastercard's Click to Pay for clients

Yuno now offers Mastercard's Click to Pay, a secure checkout solution aimed at reducing cart abandonment and enhancing the eCommerce experience.

By Kaleah Salmon • 2 min read • Fri, 29th Nov 2024
United Cellars wins at Asia eCommerce Awards 2024 for innovative CX
Unified Communications

United Cellars wins at Asia eCommerce Awards 2024 for innovative CX

United Cellars has been honoured at the Asia eCommerce Awards 2024 for leveraging technology to enhance customer experiences with SmartOSC's support.

By Catherine Knowles • 3 min read • Fri, 22nd Nov 2024

Stories from Other Regions

Merchants stories

Prommt, Payit teams up to boost open banking payments in UK
Fintech

Prommt, Payit teams up to boost open banking payments in UK

Prommt partners with Payit by NatWest to enhance open banking payments, offering UK businesses instant, secure transactions and improved customer experience.

By Jed Nykolle Harme • 3 min read • Fri, 15th Aug 2025
Australian retailers face rise in crime & cybersecurity woes
Cybersecurity

Australian retailers face rise in crime & cybersecurity woes

Retail crime is surging in Australia, with a 22% rise in return fraud. Experts urge government investment in technology to combat these threats.

By Kaleah Salmon • 3 min read • Thu, 27th Mar 2025
PayNet & Ant drive SME growth through Alipay+ collaboration
Payment Technologies

PayNet & Ant drive SME growth through Alipay+ collaboration

PayNet and Ant International have significantly boosted Malaysian SMEs' growth in 2024, with Alipay+ driving over 80% of cross-border QR payments via DuitNow.

By Sean Mitchell • 3 min read • Mon, 17th Mar 2025
eCommerce merchants sway towards ESG-focused providers
eCommerce

eCommerce merchants sway towards ESG-focused providers

A recent survey by Ecommpay reveals that 61% of eCommerce merchants prefer payment providers prioritising Environmental, Social, and Governance principles.

By Kaleah Salmon • 3 min read • Tue, 7th Jan 2025
Loop acquires Wonderment to enhance Shopify solutions
Customer Experience

Loop acquires Wonderment to enhance Shopify solutions

Loop has acquired Wonderment to enhance its commerce operations for Shopify merchants, combining AI insights with real-time shipment tracking.

By Catherine Knowles • 3 min read • Fri, 13th Dec 2024
Don't ignore payments tech ahead of retail's most important events
Customer Experience

Don't ignore payments tech ahead of retail's most important events

As Black Friday approaches, retailers are urged to adopt advanced payment technologies to tackle rising fraud and ensure smooth transactions.

By Carol Grunberg • 4 min read • Mon, 18th Nov 2024
Finkeda empowers rural India with more than 36,000 merchant hubs
Insurance

Finkeda empowers rural India with more than 36,000 merchant hubs

Finkeda has launched over 36,000 merchant hubs across India, providing vital financial services to rural areas and enhancing local economic empowerment.

By Kaleah Salmon • 2 min read • Fri, 15th Nov 2024